Cancelled Flight Compensation

Your flight was cancelled.
That's the airline's problem — and their bill.

EC 261/2004 entitles you to compensation of €250, €400 or €600 — depending on your route. We handle the entire claim. You pay nothing unless we win.

Check My Flight

EC 261 Amounts

How much are you owed?

Compensation is fixed by EU law based on route distance — not ticket price.

Distance	Example Route	Compensation
Up to 1,500 km	London → Paris	€250
1,500 – 3,500 km	London → Athens	€400
Over 3,500 km	London → New York	€600

The 14-Day Rule

When did the airline tell you?

How much notice you received determines your claim strength.

No claim

More than 14 days

No compensation due — airline gave sufficient notice. You may still be entitled to a refund or rerouting.

Partial

7 – 14 days notice

You qualify if the alternative flight departs 2+ hours early or arrives 4+ hours late vs the original schedule.

Full claim

Less than 7 days

Full compensation applies. Unless the airline offered a rerouting arriving within 1 hour of the original — you are owed the full amount.

The Airline's Excuse

"Extraordinary circumstances." The airline's favourite escape hatch.

Airlines use this phrase to reject 60%+ of claims. Here's what they won't tell you.

NOT Extraordinary

The European Court of Justice (Wallentin-Hermann v Alitalia, C-549/07) ruled routine technical faults are NOT extraordinary circumstances. You are owed compensation.

Routine maintenance or technical faults
Crew sickness or staff shortages
Airline staff strikes (most cases)
IT systems failure or operational issues

GENUINELY Extraordinary

The burden of proof is on the airline. They must prove circumstances were beyond their control AND they took all reasonable measures (Pešková v Travel Service, C-315/15).

Extreme weather (hurricane, volcanic ash)
Air traffic control strikes
Political instability or terrorism
Serious security threat at airport

We review every airline rejection. If they cited extraordinary circumstances, we check the case law. 70% of challenged rejections result in a successful payout.

🎫

"I accepted a voucher.
Can I still claim?"

Yes. Always. Article 7 of EC 261/2004 is non-waivable. Accepting a meal voucher, travel voucher, or rebooking at the airport does NOT waive your right to statutory cash compensation.

The airline knew this when they offered it. Now you do too.

Claim Your Cash

Your Situation

Where are you in the process?

Whether it just happened or you've been fighting the airline for weeks — we've got the right path for you.

It just happened

Your flight was cancelled today or recently. You need to know your rights and what to do next — fast.

Check eligibility now

The airline rejected me

You claimed directly and the airline said no — citing extraordinary circumstances or another excuse. 70% of first rejections are overturned.

Challenge the rejection

Researching my rights

You want to understand EU compensation law before taking action. Smart. We'll show you exactly what applies to your case.

Learn what you're owed

Common Questions

Cancelled flight FAQ

Clear answers to the questions airlines hope you never ask.

€42M+ recovered for passengers like you

Ready to claim?
It takes 3 minutes.

We handle the airline. You get paid. No win, no fee — 25% only if successful.

Start My Claim — Free Check Another Flight

Your flight was cancelled. That's the airline's problem — and their bill.