How we use cookies and similar tracking technologies on our website
Last updated: 26 February 2025
Cookies are small text files stored on your device when you visit a website. They allow websites to recognise your device, remember preferences, and analyse usage. Some cookies are essential for the website to function; others are optional and used for analytics or personalisation. Under GDPR and ePrivacy regulations, we require your consent before setting non-essential cookies.
We use four categories of cookies:
These are necessary for the website to function. They enable core functions such as security, session management, and accessibility. You cannot opt out of essential cookies as the website cannot function without them. Examples: session tokens, CSRF protection, consent preferences storage.
We use analytics cookies to understand how visitors use our website — which pages are visited, how long visitors stay, and what actions they take. This helps us improve our service. We use Google Analytics 4 with anonymised IP addresses. You can opt out via our cookie banner or browser settings.
With your consent, we use marketing cookies to track the effectiveness of our advertising campaigns and to show relevant advertisements on third-party platforms. These include Meta Pixel (Facebook) and Google Ads conversion tracking. These cookies are only set if you accept marketing cookies.
These cookies remember your preferences such as language, theme, and region to enhance your experience. They are optional and can be disabled without affecting core website functionality.
Below is a list of the specific cookies we use: **Essential Cookies:** • session — Maintains your session state (Session) • csrf_token — Security token to prevent attacks (Session) • skyvolo_consent — Stores your cookie preferences (1 year) • skyvolo_aid — Anonymous identifier for consent logging (1 year) **Analytics Cookies (Google Analytics 4):** • _ga — Distinguishes unique users (2 years) • _ga_* — Session state for GA4 (2 years) • _gid — Distinguishes users (24 hours) **Marketing Cookies:** • _fbp — Facebook/Instagram advertising (3 months) • fr — Facebook advertising delivery (3 months) • _gcl_* — Google Ads conversion tracking (90 days) **Functional Cookies:** • language — Your language preference (1 year) • theme — Your theme preference (1 year)
Some cookies are set by third-party services that appear on our pages — including Google Analytics, Google Ads, and Meta (Facebook). These third parties have their own privacy policies and may track your browsing across other websites. We do not control these third-party cookies. Links to their privacy policies: • Google: https://policies.google.com/privacy • Meta: https://www.facebook.com/privacy/policy
You can manage your cookie preferences at any time: 1. Click 'Cookie Settings' in the footer of our website to open the consent modal 2. Use your browser settings to block or delete cookies 3. Use Google's opt-out browser addon for Google Analytics 4. Use Facebook's opt-out tool for Meta Pixel Note that blocking essential cookies may prevent the website from functioning correctly.
Your cookie consent preferences are stored for 12 months. After this period, you will be asked to provide consent again. This ensures your preferences remain current and that you have the opportunity to review any changes to our cookie usage.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Significant changes will be communicated through a notice on our website. The 'last updated' date at the top of this policy indicates when it was last revised.
For questions about our use of cookies or to request a copy of your consent records, contact us at privacy@skyvolo.com.
If you have any questions about this policy or your rights, our team is here to help.
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