Legal notice and company information as required by European regulations
Last updated: 1 January 2025
SkyVolo Ltd is a company registered in England and Wales. Company registration number: [COMPANY NUMBER]. Registered office address: [REGISTERED ADDRESS], London, England. VAT registration number: [VAT NUMBER].
The person responsible for the content of this website under §55(2) RStV is: [NAME], [ROLE], SkyVolo Ltd, [ADDRESS].
SkyVolo Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as a claims management company (CMC). FCA firm reference number: [FRN]. We are registered with the Information Commissioner's Office (ICO) as a data controller. ICO registration number: [ICO NUMBER]. For UK residents, our services are regulated under the Compensation (Restrictions on Soliciting and Referring) Regulations 2022.
SkyVolo Ltd holds professional liability insurance in accordance with regulatory requirements for claims management companies.
In case of disputes relating to our services, passengers may also contact the Legal Ombudsman at www.legalombudsman.org.uk or the Financial Ombudsman Service at www.financial-ombudsman.org.uk. We are committed to cooperating with these bodies in resolving complaints.
General enquiries: hello@skyvolo.com. Legal and regulatory matters: legal@skyvolo.com. Data protection: privacy@skyvolo.com. Telephone: [PHONE NUMBER]. Our customer service team is available Monday to Friday, 9am to 6pm GMT.
If you have any questions about this policy or your rights, our team is here to help.
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