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My claim was rejected by the airline

70% of initial rejections are legally invalid. Use our escalation fast-track to challenge their decision.

Escalate Rejection

I have an existing claim

Check your claim status, provide additional documents, or message your assigned legal agent.

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I want to start a new claim

I have questions before I sign up, need help checking eligibility, or want to speak with an advisor.

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Escalation Fast-Track

Don't give up.
70% of first rejections are legally invalid.

If the airline cited "extraordinary circumstances" or gave a vague reason, there's a high probability they're wrong. We challenge rejections on your behalf — and we don't charge more to do it.

What the airline said

"Your claim was declined as the flight delay was caused by extraordinary circumstances outside of our control."

What the law says

The airline must explicitly prove the EC claim — you don't have to disprove it. If it's a mechanical fault, rotational delay, or crew issue, it almost certainly doesn't qualify under ECJ precedents.