Airlines oversell flights because a predictable percentage of passengers historically don't show up. They sell those "ghost seats" to maximise revenue. When more passengers show up than expected — their model fails, and you get bumped. EC 261/2004 requires airlines to pay for that failure.
That calculation is their business. Your compensation is your right.
Airlines treat you like a statistic. Here is how the math works against you.
Standard A320 aircraft capacity.
Airlines oversell by 4-8% to protect against "no-shows".
The airline bets that 14 people won't arrive.
When the math fails, the law steps in.
Overbooking entitles you to the same protection as a 3+ hour delay.
| Distance | Type | Compensation |
|---|---|---|
| Up to 1,500 km | Short Haul | €250 |
| 1,500 – 3,500 km | Medium Haul | €400 |
| Over 3,500 km | Long Haul | €600 |
Before an airline can involuntarily bump anyone, they are legally required to call for volunteers. If you volunteer, you lose your statutory compensation. If they bump you against your will, they owe you the cash.
You agreed to give up your seat. You get what you negotiated with the airline agent at the desk.
You were refused boarding against your will. You are owed statutory cash compensation up to €600.
Ask for a written denied boarding notice. If they refuse, photograph the refusal at the desk.
Accept meal vouchers, but do not sign anything waiving your right to statutory compensation.
If you have to buy food, water, or a hotel — we will claim these costs back separately.
Based on EU Air Passenger Reports and industry rejection rates.
Source: Combined 2023 Passenger Disruption & Claim Rejection Data
Clear answers to the math the airlines don't want to explain.
Your seat was sold twice. Don't let the airline keep both payments. Check your entitlement for free in 30 seconds.