ESB
Ankara
IST
Istanbul
Ankara to Istanbul
Flight Compensation
Ankara to Istanbul — Turkey's busiest domestic corridor.
ESB–IST is one of Turkey's busiest domestic routes, operated by Turkish Airlines and Pegasus. SHY-Passenger regulation applies, mirroring EC261 with up to €250 equivalent compensation for delays of 3hr+.
€250
Max compensation (SHY-Passenger tier 1)
350 km
Route distance
1h 05m
Scheduled flight time
Max Compensation
€250
per passenger · ESB departures
≤ 1,500 km · Short-haul
Average processing: 42 days
⚡ Only 2 years to claim — act fast
Free check · 2 years limit · No fee unless we win
01Route Intelligence
ESB–IST is Turkey's second-busiest domestic corridor. Istanbul Airport is one of the world's busiest, causing significant ATC congestion.
Our Success Rate
72%
on ESB–IST claims
Average Payout
€220
per passenger
Peak Disruption Periods
June – August
Summer peak — IST at capacity
December – January
Holiday peak — high demand
Key Legal Nuance on This Route
What Makes ESB–IST Claims Different
SHY-Passenger applies. Escalate to Turkish SHGM if rejected.
02Airlines on This Route
Who operates ESB–IST, their delay record, and how they resist claims.
Turkish Airlines
TKAvg Delay
35min
Claim Success
75%
How TK Resists Claims on This Route
Turkish Airlines cites 'ATC restrictions at IST' — foreseeable on Turkey's busiest domestic route.
Pegasus Airlines
PCAvg Delay
38min
Claim Success
70%
How PC Resists Claims on This Route
Pegasus cites 'operational reasons' — standard foreseeable issues on a high-frequency domestic route.
03Disruption Causes & Legal Status
What actually causes delays on ESB–IST — and whether each is extraordinary under EC261.
IST ATC Congestion
~40% of delays
Istanbul Airport is one of the world's busiest, causing significant ATC delays.
Foreseeable. Claim valid.
04How We Handle ESB–IST Claims
You submit your flight details
2 minutes. Flight number, date, and what happened. We identify the operating carrier automatically — critical for codeshare routes.
We verify the ESB–IST specific cause
File SHY-Passenger claim with Turkish Airlines or Pegasus. Escalate to Turkish SHGM if rejected.
Submission, escalation, and payment
Turkish SHGM handles SHY-Passenger complaints.
05EC261 on ESB–IST
EC261 applies because ESB is a EU airport
Your departure airport (ESB, Ankara) is in Turkey. EC261 covers all flights departing EU airports, regardless of airline nationality or destination. The fact that your destination (IST, Istanbul) is in Turkey does not change the applicable regulation.
Enforcement Body
SHGM (Sivil Havacılık Genel Müdürlüğü) — SHY-Passenger applies
Claim Time Limit
2 years from flight date
⚡ Shortest in Europe — act now
06Frequently Asked Questions
Real questions from passengers who flew ESB–IST.
Is compensation available for ESB–IST delays?
Yes. SHY-Passenger applies, providing up to €250 equivalent for delays of 3hr+ on this 350 km route.
Ready to Claim?
Start Your ESB → IST Claim
No win, no fee. We verify the exact delay cause, identify the operating carrier, and submit directly to SHGM (Sivil Havacılık Genel Müdürlüğü) — SHY-Passenger applies if needed.