ISTCDGSHY-Passenger Regulation1,500–3,500 km · Medium-haul

IST

Istanbul

CDG

Paris

Istanbul to Paris
Flight Compensation

Turkish Airlines' Paris connection under SHY-Passenger protection.

IST–CDG connects Turkish Airlines' hub to Air France's hub. SHY-Passenger provides €400 compensation for 3+ hour delays on this busy European route.

No Win, No Fee
SHGM (Civil Aviation Authority of Turkey)
Last Updated: March 2026

€400

Max compensation

2,237 km

Route distance

3h 50m

Flight time

Max Compensation

€400

per passenger · IST departures

1,500–3,500 km · Medium-haul

Average processing: 45 days

⚡ Only 2 years to claim — act fast

Check My ISTCDG Claim

Free check · 2 years limit · No fee unless we win

01Route Intelligence

IST–CDG handles 600,000+ passengers annually. Strong business and leisure demand.

Our Success Rate

78%

on ISTCDG claims

Average Payout

€355

per passenger

Peak Disruption Periods

Summer

Thunderstorms at IST

Winter

Fog at IST

Key Legal Nuance on This Route

What Makes ISTCDG Claims Different

SHY-Passenger applies equally to Turkish Airlines and Air France.

02Airlines on This Route

Who operates ISTCDG, their delay record, and how they resist claims.

Turkish Airlines logo

Turkish Airlines

TK
TK1821, TK18233× daily

Avg Delay

38min

Claim Success

77%

How TK Resists Claims on This Route

May cite weather or operational reasons.

Air France logo

Air France

AF
AF1390, AF13922× daily

Avg Delay

35min

Claim Success

79%

How AF Resists Claims on This Route

May cite ATC or weather delays.

03Disruption Causes & Legal Status

What actually causes delays on ISTCDG — and whether each is extraordinary under SHY-Passenger.

IST Weather

Seasonal

Not extraordinary

Fog or thunderstorms at Istanbul.

Predictable seasonal weather.

Technical Issues

Occasional

Not extraordinary

Aircraft maintenance.

NEVER extraordinary.

04How We Handle ISTCDG Claims

1

You submit your flight details

2 minutes. Flight number, date, and what happened. We identify the operating carrier automatically — critical for codeshare routes.

2

We verify the ISTCDG specific cause

Submit SHY-Passenger claim to airline.

3

Submission, escalation, and payment

Escalate to SHGM if needed.

Timeline: 45–60 days

05SHY-Passenger on ISTCDG

SHY-Passenger applies because IST is a Turkey airport

Your departure airport (IST, Istanbul) is in Turkey. SHY-Passenger covers all flights departing Turkish airports, mirroring EU261 with €250/€400/€600 tiers. The fact that your destination (CDG, Paris) is in France does not change the applicable regulation.

Enforcement Body

SHGM (Civil Aviation Authority of Turkey)

Claim Time Limit

2 years from flight date

⚡ Shortest in Europe — act now

06Frequently Asked Questions

Real questions from passengers who flew ISTCDG.

Does Air France have to pay SHY-Passenger compensation?

Yes. All airlines operating from Turkish airports must comply with SHY-Passenger.

Ready to Claim?

Start Your ISTCDG Claim

No win, no fee. We verify the exact delay cause, identify the operating carrier, and submit directly to SHGM (Civil Aviation Authority of Turkey) if needed.

Need help with your claim? ✈️