SAWFRAEC261 Regulation1,500–3,500 km · Medium-haul

SAW

Istanbul

FRA

Frankfurt

Istanbul to Frankfurt
Flight Compensation

Istanbul Sabiha Gökçen to Frankfurt — Pegasus's German hub route.

SAW–FRA connects Istanbul's Sabiha Gökçen Airport with Frankfurt, operated by Pegasus Airlines. EC261 applies for FRA-departing flights; SHY-Passenger for SAW departures.

No Win, No Fee
Luftfahrt-Bundesamt (LBA) — EC261 applies on FRA-departing direction; SHY-Passenger on SAW departures
Last Updated: March 2026

€400

Max compensation (EC261 tier 2)

2,250 km

Route distance

3h 05m

Scheduled flight time

Max Compensation

€400

per passenger · SAW departures

1,500–3,500 km · Medium-haul

Average processing: 42 days

Check My SAWFRA Claim

Free check · 3 years (Germany) / 2 years (Turkey) limit · No fee unless we win

01Route Intelligence

SAW–FRA is a key route for the Turkish-German community.

Our Success Rate

70%

on SAWFRA claims

Average Payout

€360

per passenger

Peak Disruption Periods

June – August

Summer peak

Key Legal Nuance on This Route

What Makes SAWFRA Claims Different

EC261 applies for FRA departures. SHY-Passenger for SAW departures.

02Airlines on This Route

Who operates SAWFRA, their delay record, and how they resist claims.

Pegasus Airlines logo

Pegasus Airlines

PC
PC1400, PC14022× daily

Avg Delay

40min

Claim Success

70%

How PC Resists Claims on This Route

Pegasus cites 'ATC restrictions' and 'late inbound aircraft' — both foreseeable.

03Disruption Causes & Legal Status

What actually causes delays on SAWFRA — and whether each is extraordinary under EC261.

SAW Congestion

~40% of delays

Not extraordinary

Sabiha Gökçen Airport sees significant congestion.

Foreseeable. Claim valid.

04How We Handle SAWFRA Claims

1

You submit your flight details

2 minutes. Flight number, date, and what happened. We identify the operating carrier automatically — critical for codeshare routes.

2

We verify the SAWFRA specific cause

For FRA departures: file EC261 claim with Pegasus. For SAW departures: file SHY-Passenger claim.

3

Submission, escalation, and payment

Escalate to German söp or Turkish SHGM as appropriate.

Timeline: 4–8 weeks typical

05EC261 on SAWFRA

EC261 applies because SAW is a EU airport

Your departure airport (SAW, Istanbul) is in Turkey. EC261 covers all flights departing EU airports, regardless of airline nationality or destination. The fact that your destination (FRA, Frankfurt) is in Germany does not change the applicable regulation.

Enforcement Body

Luftfahrt-Bundesamt (LBA) — EC261 applies on FRA-departing direction; SHY-Passenger on SAW departures

Claim Time Limit

3 years (Germany) / 2 years (Turkey) from flight date

06Frequently Asked Questions

Real questions from passengers who flew SAWFRA.

Is compensation available for SAW–FRA delays?

EC261 applies for FRA-departing flights (up to €400). SHY-Passenger applies for SAW-departing flights.

Ready to Claim?

Start Your SAWFRA Claim

No win, no fee. We verify the exact delay cause, identify the operating carrier, and submit directly to Luftfahrt-Bundesamt (LBA) — EC261 applies on FRA-departing direction; SHY-Passenger on SAW departures if needed.

Need help with your claim? ✈️