SAWLHRUK261 Regulation> 3,500 km · Long-haul

SAW

Istanbul

LHR

London

Istanbul to London
Flight Compensation

Istanbul Sabiha Gökçen to London — Pegasus's flagship UK route.

SAW–LHR connects Istanbul's Sabiha Gökçen Airport with London Heathrow, operated by Pegasus Airlines. UK261 applies for LHR-departing flights; SHY-Passenger for SAW departures.

No Win, No Fee
UK Civil Aviation Authority (CAA) — UK261 applies on LHR-departing direction; SHY-Passenger on SAW departures
Last Updated: March 2026

£520

Max compensation (UK261 tier 3)

2,510 km

Route distance

3h 25m

Scheduled flight time

Max Compensation

£520

per passenger · SAW departures

> 3,500 km · Long-haul

Average processing: 42 days

Check My SAWLHR Claim

Free check · 6 years (UK) / 2 years (Turkey) limit · No fee unless we win

01Route Intelligence

SAW–LHR is Pegasus's primary UK route. Sabiha Gökçen Airport sees significant congestion as Istanbul's second airport.

Our Success Rate

70%

on SAWLHR claims

Average Payout

£480

per passenger

Peak Disruption Periods

June – August

Summer peak — SAW at capacity

December – January

Holiday peak

Key Legal Nuance on This Route

What Makes SAWLHR Claims Different

UK261 applies for LHR departures. SHY-Passenger for SAW departures.

02Airlines on This Route

Who operates SAWLHR, their delay record, and how they resist claims.

Pegasus Airlines logo

Pegasus Airlines

PC
PC1200, PC12022× daily

Avg Delay

42min

Claim Success

70%

How PC Resists Claims on This Route

Pegasus cites 'ATC restrictions at SAW' and 'late inbound aircraft' — both foreseeable and claimable.

03Disruption Causes & Legal Status

What actually causes delays on SAWLHR — and whether each is extraordinary under UK261.

SAW Congestion

~40% of delays

Not extraordinary

Sabiha Gökçen Airport sees significant congestion as Istanbul's second airport.

Foreseeable. Claim valid.

04How We Handle SAWLHR Claims

1

You submit your flight details

2 minutes. Flight number, date, and what happened. We identify the operating carrier automatically — critical for codeshare routes.

2

We verify the SAWLHR specific cause

For LHR departures: file UK261 claim with Pegasus. For SAW departures: file SHY-Passenger claim.

3

Submission, escalation, and payment

Escalate to UK CAA ADR or Turkish SHGM as appropriate.

Timeline: 4–8 weeks typical

05UK261 on SAWLHR

UK261 applies because SAW is a UK airport

Your departure airport (SAW, Istanbul) is in Turkey. UK261 covers all flights departing UK airports, regardless of airline nationality or destination. The fact that your destination (LHR, London) is in United Kingdom does not change the applicable regulation.

Enforcement Body

UK Civil Aviation Authority (CAA) — UK261 applies on LHR-departing direction; SHY-Passenger on SAW departures

Claim Time Limit

6 years (UK) / 2 years (Turkey) from flight date

06Frequently Asked Questions

Real questions from passengers who flew SAWLHR.

Is compensation available for SAW–LHR delays?

UK261 applies for LHR-departing flights (up to £520). SHY-Passenger applies for SAW-departing flights.

Ready to Claim?

Start Your SAWLHR Claim

No win, no fee. We verify the exact delay cause, identify the operating carrier, and submit directly to UK Civil Aviation Authority (CAA) — UK261 applies on LHR-departing direction; SHY-Passenger on SAW departures if needed.

Need help with your claim? ✈️