SPULHREC261 Regulation1,500–3,500 km · Medium-haul

SPU

Split

LHR

London

Split to London
Flight Compensation

Split to London — Croatia Airlines' Dalmatian coast gateway.

SPU–LHR connects Split with London Heathrow, operated by Croatia Airlines. This route serves tourists visiting the Dalmatian coast and the Croatian diaspora in the UK. EC261 applies with up to €400 compensation.

No Win, No Fee
CCAA (Croatian Civil Aviation Agency)
Last Updated: March 2026

€400

Max compensation (EC261 tier 2)

1,760 km

Route distance

2h 55m

Scheduled flight time

Max Compensation

€400

per passenger · SPU departures

1,500–3,500 km · Medium-haul

Average processing: 45 days

Check My SPULHR Claim

Free check · 3 years limit · No fee unless we win

01Route Intelligence

SPU–LHR is a popular summer tourist route. Average delay 45 minutes.

Our Success Rate

73%

on SPULHR claims

Average Payout

€365

per passenger

Peak Disruption Periods

June – August

Dalmatian coast peak season

Key Legal Nuance on This Route

What Makes SPULHR Claims Different

EC261 applies. Croatian 3-year limitation period.

02Airlines on This Route

Who operates SPULHR, their delay record, and how they resist claims.

Croatia Airlines logo

Croatia Airlines

OU
OU421, OU4231× daily (summer)

Avg Delay

45min

Claim Success

73%

How OU Resists Claims on This Route

Croatia Airlines cites LHR slot restrictions — foreseeable on a scheduled route.

03Disruption Causes & Legal Status

What actually causes delays on SPULHR — and whether each is extraordinary under EC261.

SPU Summer Congestion

~35% of summer delays

Not extraordinary

Split airport handles peak summer tourist traffic.

Foreseeable seasonal congestion. Claim valid.

04How We Handle SPULHR Claims

1

You submit your flight details

2 minutes. Flight number, date, and what happened. We identify the operating carrier automatically — critical for codeshare routes.

2

We verify the SPULHR specific cause

File with Croatia Airlines citing EC261.

3

Submission, escalation, and payment

Escalate to CCAA if rejected.

Timeline: 6–10 weeks typical

05EC261 on SPULHR

EC261 applies because SPU is a EU airport

Your departure airport (SPU, Split) is in Croatia. EC261 covers all flights departing EU airports, regardless of airline nationality or destination. The fact that your destination (LHR, London) is in United Kingdom does not change the applicable regulation.

Enforcement Body

CCAA (Croatian Civil Aviation Agency)

Claim Time Limit

3 years from flight date

06Frequently Asked Questions

Real questions from passengers who flew SPULHR.

Is EC261 compensation available for SPU–LHR delays?

Yes. At 1,760 km, you're entitled to €400 for delays of 3+ hours.

Ready to Claim?

Start Your SPULHR Claim

No win, no fee. We verify the exact delay cause, identify the operating carrier, and submit directly to CCAA (Croatian Civil Aviation Agency) if needed.

Need help with your claim? ✈️