TLVHEREC261 Regulation1,500–3,500 km · Medium-haul

TLV

Tel Aviv

HER

Heraklion

Tel Aviv to Heraklion
Flight Compensation

Tel Aviv to Heraklion — Israel's popular Crete holiday route.

TLV–HER connects Tel Aviv with Crete's Heraklion, a popular Israeli holiday destination. EC261 applies for HER-departing flights; Israeli Aviation Law for TLV departures.

No Win, No Fee
Hellenic Civil Aviation Authority (HCAA) — EC261 applies on HER-departing direction; Israeli Aviation Law on TLV departures
Last Updated: March 2026

€400

Max compensation (EC261 tier 2)

1,580 km

Route distance

2h 25m

Scheduled flight time

Max Compensation

€400

per passenger · TLV departures

1,500–3,500 km · Medium-haul

Average processing: 42 days

Check My TLVHER Claim

Free check · 5 years (Greece) / 7 years (Israel) limit · No fee unless we win

01Route Intelligence

TLV–HER is a popular Israeli leisure route to Crete. Summer peak sees high demand and congestion at HER.

Our Success Rate

74%

on TLVHER claims

Average Payout

€360

per passenger

Peak Disruption Periods

June – September

Summer leisure peak — HER at capacity

Jewish holidays

High demand during Passover, Sukkot

Key Legal Nuance on This Route

What Makes TLVHER Claims Different

EC261 applies for HER departures. Israeli Aviation Law for TLV departures.

02Airlines on This Route

Who operates TLVHER, their delay record, and how they resist claims.

El Al Israel Airlines logo

El Al Israel Airlines

LY
LY2400, LY24022–3× weekly

Avg Delay

44min

Claim Success

76%

How LY Resists Claims on This Route

El Al cites 'security procedures' and 'late inbound aircraft' — both foreseeable.

Arkia Israeli Airlines logo

Arkia Israeli Airlines

IZ
IZ2400, IZ24021–2× weekly

Avg Delay

40min

Claim Success

72%

How IZ Resists Claims on This Route

Arkia cites 'operational reasons' — foreseeable on a scheduled leisure route.

03Disruption Causes & Legal Status

What actually causes delays on TLVHER — and whether each is extraordinary under EC261.

HER Summer Congestion

~40% of delays

Not extraordinary

Heraklion Airport sees significant summer congestion.

Foreseeable. Claim valid.

04How We Handle TLVHER Claims

1

You submit your flight details

2 minutes. Flight number, date, and what happened. We identify the operating carrier automatically — critical for codeshare routes.

2

We verify the TLVHER specific cause

For HER departures: file EC261 claim with El Al or Arkia. For TLV departures: file Israeli Aviation Law claim.

3

Submission, escalation, and payment

Escalate to HCAA or Israeli Ministry of Transport as appropriate.

Timeline: 4–8 weeks typical

05EC261 on TLVHER

EC261 applies because TLV is a EU airport

Your departure airport (TLV, Tel Aviv) is in Israel. EC261 covers all flights departing EU airports, regardless of airline nationality or destination. The fact that your destination (HER, Heraklion) is in Greece does not change the applicable regulation.

Enforcement Body

Hellenic Civil Aviation Authority (HCAA) — EC261 applies on HER-departing direction; Israeli Aviation Law on TLV departures

Claim Time Limit

5 years (Greece) / 7 years (Israel) from flight date

06Frequently Asked Questions

Real questions from passengers who flew TLVHER.

Is compensation available for TLV–HER delays?

EC261 applies for HER-departing flights (up to €400). Israeli Aviation Law applies for TLV-departing flights (up to ₪3,810).

Ready to Claim?

Start Your TLVHER Claim

No win, no fee. We verify the exact delay cause, identify the operating carrier, and submit directly to Hellenic Civil Aviation Authority (HCAA) — EC261 applies on HER-departing direction; Israeli Aviation Law on TLV departures if needed.

Need help with your claim? ✈️