landmark strike ruling (C-195/17)

The airline said "extraordinary." The High Court disagrees.

In 2018, the ECJ ruled that spontaneous airline staff strikes are the airline's responsibility — not an act of God. If you were rejected citing "strike," your claim was likely valid.

Airline Staff

Pilots, Cabin Crew, Engineers

High Success

Air Traffic Control

Controllers, National Authorities

Complex Review

Airport Workers

Security, Baggage, Ground Handlers

Complex Review
Re-Open My Strike Claim
The Competitive Edge

Krüsemann v TUIfly, C-195/17

The landmark ruling that changed everything for airline staff strikes.

The "Wildcat" Distinction

In 2016, TUIfly staff spontaneously called in sick to protest restructuring plans. The airline rejected thousands of claims, calling it an "extraordinary circumstance."

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"The restructuring and reorganization of an undertaking are part of the normal management of that undertaking. Industrial action is a risk that airlines must manage."
— EUROPEAN COURT OF JUSTICE, 2018

Why this matters for you.

Airlines are responsible for their relationships with their employees. When pilots, cabin crew, or airline-employed ground staff strike, it is considered an internal operational risk.

Applies to both unionised and "wildcat" strikes
Airlines cannot use restructuring as an excuse
Burden of proof is 100% on the airline to show no control
Retrospective claims possible up to 6 years
Case History

Recent Strike Classifications

How major industrial actions have been ruled under EC 261.

Airline / EventYearStrike TypeEC 261 RulingOutcome Rate
R
Ryanair
2018-2019Cabin Crew / PilotsEligible98%
L
Lufthansa
2022-2024Ground Staff / PilotsEligible95%
S
SAS
2019PilotsEligible99%
H
Heathrow
2022Security / RefuellingMixed45%
F
French ATC
FrequentAir Traffic ControlComplexCase-by-case

Table updated monthly based on ECJ and National Enforcement Body decisions.

70% Success Rate

Already been rejected?

Airlines rely on passengers accepting the first 'No'. We don't. We take strike rejections back to court.

The Default Rejection

Airlines often use automated templates that cite "strike" as an extraordinary circumstance without providing proof. This is a violation of their legal duty.

Our Legal Override

We present the airline with the specific case law (Krüsemann, C-195/17) and demand evidence of "unforeseeable external influence." Usually, they pay before the court date.

Challenger Portal

Have a rejection letter from an airline? Upload it here for a free legal assessment by our strike experts.

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Preparation

Building Your Case

Gather these items to ensure our legal team can force a payout.

Strike Notice

Any news articles or airline notices about the strike.

Airline Email

The email where they notified you of the cancellation.

The Rejection

The letter where they cited extraordinary circumstances.

Booking Ref

Your 6-digit PNR code for the affected journey.

Expert Knowledge

Airline Strike FAQ

Legally-backed answers to the situations airlines hope you never ask about.

The Law is clear.
Don't walk away.

If the airline staff were on strike, you are likely owed up to €600. Check your specific case now.

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