Not all delays are the same — and not all are extraordinary. Each airport has its own disruption profile, peak periods, and legal nuances under EC261 or UK261. Find your departure airport below to understand exactly what happened and whether you can claim.
Showing 80 airports
The airport you fly from — not the airline — is the primary factor in which regulation covers your claim.
Under both EC261 and UK261, the regulation that applies to your flight is determined primarily by your departure airport. If you departed from a UK airport (Heathrow, Gatwick, Manchester), UK261 covers your claim. If you departed from an EU airport (Paris CDG, Amsterdam Schiphol, Frankfurt), EC261 applies — regardless of which airline operated the flight.
Airlines routinely cite “extraordinary circumstances” to deny valid claims. But whether something truly qualifies as extraordinary depends heavily on the specific airport and cause. NATS flow control at Heathrow, a single-runway cascade at Gatwick, or an airline's own ground handling failure at Schiphol are generally not extraordinary — they are foreseeable operational realities at those airports. Our airport-specific pages show you the legal verdict for each cause type.
Both regimes use identical disruption categories and extraordinary circumstances tests. The key differences are:
Each airport has a unique disruption fingerprint. Heathrow's 97% runway utilisation creates systemic cascade delays. Gatwick's single-runway design amplifies minor disruptions exponentially. Schiphol faced a government-mandated 60,000-flight slot reduction. CDG sees both airline-internal strikes (claimable) and state ATC strikes (contested). Knowing your airport's profile is the difference between a successful claim and an accepted denial.