ORYEC261 RegulationParis · France

Paris Orly Airport
Flight Compensation

France's Domestic Hub

Paris Orly Airport serves 33+ million passengers annually as France's second-largest airport after CDG. It operates as a domestic and short-haul European hub with significant traffic from Air France, Transavia, and Vueling, providing extensive connections within Europe.

No Win, No Fee
DGAC (Direction Générale de l'Aviation Civile)
Last Updated: February 2026

33M+

Annual passengers

140+

Destinations

88%

Punctuality rate

Max Compensation

€600

per passenger · departing ORY

Average processing: 60–90 days days

Check My ORY Claim

Free check · 5 years limit · No fee unless we win

01We Know ORY

Paris Orly handles 33+ million passengers with strong domestic and short-haul European traffic. Operating at 75–85% capacity during peak hours, the airport experiences frequent hub cascades from Air France's morning (07:00–10:00) and evening (17:00–20:00) connection banks, ground congestion, and baggage bottlenecks.

Our Success Rate

70% of well-documented claims succeed

on ORY-origin claims

Average Payout

€475

per passenger

Peak Disruption Periods

June–August

Summer leisure traffic peaks

Air France hub banks (07:00–10:00, 17:00–20:00)

Hub connection cascades

Key Legal Nuance at ORY

What Makes ORY Claims Different

Air France uses Orly as a secondary hub after CDG. Hub cascades from Paris CDG arrivals affect Orly departures. Ground handling and baggage systems are occasionally strained during peak windows.

02Disruption Causes & Legal Status

What actually causes delays at Paris Orly Airport — and whether each cause is extraordinary under EC261.

Air France Hub Cascades (CDG Delays)

Not extraordinary

Many Orly flights connect through Paris CDG. Delays on CDG arrivals feed cascading delays to Orly connections.

Hub cascades are foreseeable. Air France must manage connections.

Ground Handling Bottlenecks

Not extraordinary

Peak hub windows strain ground crew and baggage systems, delaying turnarounds.

Hub ground operations constraints are foreseeable and Air France's responsibility.

Domestic and Short-Haul Traffic Concentration

Not extraordinary

Orly's focus on domestic/short-haul creates higher density operations with smaller aircraft, increasing ground handling and taxiing complexity.

Operational constraint known in advance.

03Highest-Disruption Routes

Routes departing ORY with the highest documented delay rates. Based on Eurocontrol CODA data and FlightStats.

RouteAirline(s)Delay Pattern
ORY → NCEAir France / Transavia12% delay rate; hub cascades and leisure traffic
ORY → LYSAir France10% delay rate; afternoon peaks
ORY → BCNVueling / Air France9% delay rate; short-haul efficiency

04How We Handle ORY Claims

1

You submit your flight details

Takes 2 minutes. We need your flight number, travel date, and what happened. No paperwork required upfront.

2

We verify the ORY-specific cause

For Orly departures, we verify booking and boarding pass, then request DGAC logs. We challenge cascade claims by checking CDG incoming flight arrival times.

3

Submission, escalation, and payment

Confirmed compensation must be paid within 30 days. Non-payment escalates to French courts, typically resolving within 6–10 months.

Timeline: DGAC processes claims within 75 days. Disputed cases add 60–90 days. Total: 4–6 months typical.

05EC261 at Paris Orly Airport

Regulation covering departures from ORY

Paris Orly is in France, an EU member. EC261/2004 applies (€250–€600). DGAC enforces compliance.

Claim time limit: 5 years

06Frequently Asked Questions

Real questions from passengers who flew from ORY.

Why do Air France flights from Orly delay so often?

Many Orly flights connect through Paris CDG. CDG delays cascade to Orly. You still have a claim if your flight was 3+ hours late.

What is the time limit for Orly claims?

5 years under French law. However, submit within 2 years to avoid airline resistance.

How does DGAC assess cascade claims at Orly?

DGAC requires Air France to document CDG incoming flight times and connection buffers. If the incoming delay was 30+ minutes and Air France had inadequate buffer, the cascade claim may be accepted.

Can I claim if my Orly flight was rebooked on CDG?

Yes. Rebooking location doesn't affect compensation. If your original flight was 3+ hours delayed, you qualify for €250–€600.

Need help with your claim? ✈️